FAQs

FAQs2025-03-08T20:44:14+00:00
Do you take insurance?2025-04-02T18:09:54+00:00

We accept insurance for covered medical diagnoses. All of our services are usually covered except accent reduction and some singing lessons. Adult services are unfortunately not reimbursed by Medicaid.

In-Network:

  • Anthem/BCBS
  • Cigna
  • ConnectiCare
  • Emblem Health
  • Medicare

Out-of-Network:

  • United HealthCare
Do you offer Telehealth?2025-04-02T18:21:05+00:00

We do offer telehealth for most treatments.

Please reach out if you have a request for telehealth in a state other than Connecticut and New York

 

Where are you located?2025-03-08T21:11:00+00:00

We are in downtown New Haven, CT, with parking and easy access from the highway. Address and directions provided once appointment confirmed.

How do I get started?2025-03-08T21:15:53+00:00
  1. Request an appointment here.
  2. Choose one the available days and times and whether you prefer in-person or via Telehealth.
  3. You will be prompted for your insurance/payment preferences.
  4. Once your appointment is approved, you will receive an email to log in to our HIPAA-compliant portal to complete paperwork online. Through the portal, you can communicate directly with your therapist.
  5. Please check back regularly for important communications, or ensure you allow us to text, call, and/or email you for important messages. Only highly-important information will be communicated this way.
How often are sessions?2025-01-18T15:55:56+00:00

Our treatments are individualized. We work together to meet your needs while still respecting your schedule.

Insurance coverage requires treatments to be medically necessary. For some people with mild deficits, that can be 4-6 weekly sessions. For others with more severe impairments such as aphasia, their treatment may need to be multiple times a week for 3-6 months at a time, returning for follow-ups semi-annually or quarterly.

How long are sessions?2025-01-13T00:25:44+00:00

Initial evaluations are anywhere from 45-90 minutes, depending on the diagnosis. Individual sessions are 45 minutes.

Do you treat children and adults?2025-03-08T21:15:09+00:00

We treat adults 18+ with acquired brain injuries, voice issues, accent reduction, and being neurodivergent in a neurotypical world. Rare exceptions are made for clients as young as 16.

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